Adult Services

Child and Family Services

Fiscal Year 2008 Management Report Summary

Our Commitment to You: Central Oklahoma Community Mental Health Center joins with individuals, families, and communities to encourage hope, recovery, and wellness.

COCMHC Focuses on the People We Serve: Our most meaningful knowledge about the needs and desires of the people we serve comes directly from individuals and families who participate in services.

Satisfaction with Services: According to the satisfaction survey conducted by the Mental Health Consumer Council, COCMHC performs very well with both adult and youth and family populations. For adults, the General Satisfaction rate was 91.3% positive and for the youth and families population, the center scored above 95% on 5 out of 6 areas including Access to Services, Participation in Service Planning, Appropriateness of Care, Cultural Sensitivity, and Social Connectedness. For Outcome of Care, the responses equaled 87.0% positive and 13.0% neutral.

Serving Persons Effected by Co-Occurring Disorders: COCMHC has been participating in the Integrated Services Initiative for Co-Occurring Disorders since 2005 and has made philosophical, policy, and practice changes as a result, including organization-wide employee training.

Child & Family: 100% of respondents to internal satisfaction surveys felt satisfied with services they received in this department.

Family Frontier Systems of Care: 98% of respondents to internal satisfaction surveys indicated that they “strongly agreed” or “agreed” that the wraparound plan was a good plan to support their child and family.

Evaluation & Referral: 100% of consumers evaluated in the department were admitted to the agency or connected to other services within the community. Also, 100% of consumers (excluding those coming from inpatient facilities) received an appointment within an average of 2-3 days of their original request.

Program of Assertive Community Treatment (PACT): On average people experienced 95% fewer hospital days for the 12 months after admission to PACT than the 12 month period preceding admission for 3 out of 4 quarters of the last fiscal year.

Psychiatric Rehabilitation (PSR): 96% of consumers indicated they felt very satisfied or satisfied with the PSR program.

Shelter Plus Care: 72% of tenants maintained permanent housing for 12 months.

Enhanced Recovery Community (ERC): 92.31% of residents experienced a reduction in inpatient psychiatric hospital days during their time in ERC when compared to the same length of time before they joined ERC.